MSU-GSC advances to ISO 9001:2015 Certification

by Jeanette B. Madas & Rodel A. Mohamad


With a deep conviction to advance and create a niche in the global market and in conformity to Executive Order 605 of 2007, that is “Institutionalizing the Structure, Mechanisms and Standards to Implement the Government Quality Management Program (GQMP),” Mindanao State University – General Santos City (MSU-GSC) is adopting International Organization Standards 9001 series of 2015 for its Quality Management System (QMS) or the MSU-GSC ISO QMS 9001:2015.

Aside from international commitments, statutory requirements and regulations, MSU-GSC ISO QMS 9001:2015 also revolves on identified risks associated with the university’s operation and production, peoples’ awareness, and customers’ satisfaction. Systems for Training, Advocacy and Deployment, Risk Management, Document Control Management, and Internal Audit, are put in place to ensure that these principles are interwoven across organizational structure and processes.

The university has always been consistent in providing quality service that constitutes the requirements and satisfaction of its stakeholders. Therefore, the management system that had been running the university for decades underwent redesigning and reconstruction in cognizance of ISO requirements. Policies, guidelines, and standard operating procedures are currently being developed to address the call for excellent and quality products and services.

Furthermore, an interim organizational structure, comprised of ISO Core Teams, ISO Secretariat, and ISO Technical Working Group, was created to execute mandatory processes of the QMS. Instrumentations to promote good governance, effective management, efficiency, consistency and continuous improvement across organizational hierarchy, processes and products were established and institutionalized.

With the systems in place, an internal quality audit will determine the university’s readiness for first stage audit by a third party, a requisite for ISO 9001:2015 Certification. While preparation and groundwork activities have started as early as 2017, it was on July 2018 that MSU-GSC ISO 9001:2015 QMS was formalized and it is via this instrument that certification be achieved.

“A journey of a thousand miles begins with a single step,” and as the university advances and directs its goal to a higher level, it calls for a substantial hard work and thorough commitment. As it envisions to compete and keep pace to the global standard, the university endeavors to ensure the quality of service that guarantees a feather in one’s cap.

MSU General Santos City Newsletter year 2020


The Official Newsletter OF MSU-GSC